Privacy Policy

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Luiza Indian Shop
Effective Date: May 28, 2025

Luiza Indian Shop (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website https://luizaindianshop.eu.


1. Data Controller

Luiza Indian Shop
ul. Rembielińska 8A, skr. poczt. nr,
Warszawa 03-343, Poland
NIP (VAT ID): 5242867142
Email: info@luizaindianshop.eu


2. What Information We Collect

We may collect the following types of data:

  • Personal data: name, email, phone number, shipping/billing address

  • Transaction data: order details, Stripe payment info (handled securely)

  • Technical data: IP address, browser info, device type, language settings

  • Analytics & marketing data: via Google Analytics, Facebook Pixel, cookies


3. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Send order and delivery updates

  • Manage your customer account

  • Analyze site performance (Google Analytics)

  • Promote our shop on social media (Facebook)

  • Ensure compliance with tax and legal obligations


4. Legal Basis for Processing

Under the GDPR, we process your data based on:

  • Your consent (for marketing, cookies)

  • Fulfilling a contract (order processing)

  • Legal obligation (invoicing, tax)

  • Legitimate interest (site optimization, fraud prevention)


5. Sharing of Data

We share data only when necessary with:

  • Stripe (payment processing)

  • InPost & DPD (shipping providers within Europe)

  • IONOS (web hosting)

  • Google (Analytics), Facebook (Pixel/ads)

We do not sell or lease your data to third parties.


6. Data Retention

We retain your data:

  • As long as needed to fulfill your order

  • 10 years for accounting/legal compliance

  • Until you withdraw consent (for marketing data)


7. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent at any time

  • Request restriction of processing

  • File a complaint with the Polish Data Protection Authority (UODO)


8. Cookies

We use cookies for:

  • Website functionality

  • Analytics (Google Analytics)

  • Marketing and retargeting (Facebook Pixel)

You can manage cookie preferences via your browser or our cookie banner.


9. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact:

Luiza Indian Shop
info@luizaindianshop.eu
ul. Rembielińska 8A, skr. poczt. nr, Warszawa 03-343, Poland

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